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The Cold zone is an area at an emergency incident site that is considered safe for personnel and is typically where support operations take place. This can include various functions such as the Incident Command Post, where the incident commander and other key personnel manage the incident and coordinate the response efforts. Additionally, the Cold zone may have portable equipment that supports the incident, such as tools and supplies that are not in direct contact with hazards.

This delineation is crucial for ensuring the safety of emergency responders and support personnel, as the Cold zone is the area free from immediate threat from hazards that may be found in the Hot zone, where active firefighting or hazardous material handling occurs. The Cold zone's focus on coordination, communication, and logistical support enables effective incident management without the risks present in more dangerous areas of the incident scene.